Studiv

Privacy policy

Last updated: April 2025

Studiv is operated by FLOW INNOVATIONS LIMITED(FLOW INNOVATIONS LIMITED) and we take your privacy seriously. This policy explains how we collect, use, and protect the personal data you provide while using this platform.

1. Scope of data collection

  • ·When you purchase a course, we collect your email and name to create your account and send your order confirmation.
  • ·Payment information (sensitive data such as credit card numbers) is handled directly by Airwallex, and Studiv does not store your full payment information.
  • ·We use website analytics tools (such as Vercel Analytics) to collect anonymous browsing behavior data, including page views and referral channels, in order to improve the platform experience.
  • ·Your interactions with this platform (such as learning progress and sign-in times) are recorded, for course administration and account security.

2. Purpose of data use

  • ·To provide course access, account management, and customer support.
  • ·Send order confirmations, course update notices, and other essential service emails.
  • ·Analyze platform usage to keep improving course content and the user experience.
  • ·When required by law, we cooperate with inquiries from government or judicial authorities.

3. Data sharing and disclosure

  • ·The platform does not sell, rent, or exchange your personal data with third-party marketers.
  • ·We share data with the following partners only to the extent necessary to provide our services:
  • ·Supabase (database and account management), Airwallex (payment processing), Gumlet (video streaming).
  • ·All partners listed above are bound by their own privacy policies and have committed not to use your data for purposes other than providing the service.

4. Cookies and tracking technologies

  • ·This platform uses cookies to keep you signed in and to record purchase sources (utm parameters) so we can improve marketing performance.
  • ·You can disable cookies in your browser settings, but doing so may affect how some features work, such as staying signed in.
  • ·This platform does not use third-party advertising tracking cookies.

5. Data storage and security

  • ·Your personal data is stored in a secure database hosted on Supabase and protected by industry-standard encrypted transmission (TLS).
  • ·The platform reviews access permissions regularly to ensure only authorized personnel can reach user data.
  • ·Although we do our best to protect your data, transmitting information over the internet carries inherent risk, and we cannot guarantee absolute security.

6. Your Rights

  • ·Access: you may request access to the personal data this platform holds about you.
  • ·Correction: if your data is inaccurate, contact us and we'll help fix it.
  • ·Deletion: You may request deletion of your account and related data, but completed transaction records must be retained for a set period under applicable regulations.
  • ·To exercise any of the rights above, please email us at hey@studiv.io

7. Minors

  • ·This platform's services are not directed at anyone under 18. If we learn that we have inadvertently collected personal data from a minor, we will delete it.

8. Changes to this Privacy Policy

  • ·We reserve the right to revise this Privacy Policy at any time. Material changes will be announced on this page, and users will be notified by email where appropriate.
  • ·Continued use of this platform's services constitutes your agreement to the revised Privacy Policy.

9. Contact Us

  • ·If you have any questions about this Privacy Policy, please email us at hey@studiv.io
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